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How yy5676 Handles Your Personal Data

At yy5676, we collect only what we need to run your account, process your deposits via UPI, Paytm and PhonePe, and keep your sessions secure.

Data collected only as neededUPI, Paytm, PhonePe payment data securedYour rights — access, correct, deleteIndia-applicable jurisdictionContact us any time
yy5676 How yy5676 Handles Your Personal Data
REACH OUR PRIVACY TEAM

Open a Privacy Request With Our Team

If you want to access the data we hold about your account, request a correction, or ask us to delete your information, our privacy team is available through the channels below. We aim to respond to all privacy requests within 72 hours of receipt, and to complete data access or deletion actions within 14 days where technically possible.

Team online

Email Privacy Request

Send your data access, correction or deletion request to our dedicated privacy address at [email protected]. Include your registered email and account ID so we can locate your records without delay.

Live Chat Support

Start a live chat session from any page on yy5676.com and select the Privacy topic. Our agents can log your request in real time and give you a reference number to track progress.

In-Account Help Centre

Log in to your yy5676 account, navigate to Help, and submit a privacy ticket directly. Tickets filed this way are automatically linked to your account record, speeding up our response.

HOW WE SAFEGUARD YOUR DATA

Browse the Six Ways We Protect Your Account

We have built data-handling procedures around six core practices — from how cookies work on your device to how long we keep withdrawal records.

Cookie and Tracking Practice

We use session cookies to keep you logged in and analytics cookies to see which pages load slowly. You can clear cookies via your browser settings at any time; doing so will log you out of your current session on yy5676.com.

Account Data Encryption

Your password is hashed using a one-way algorithm — we cannot read it, only verify it. Account details such as your name and mobile number are encrypted at rest in our database and in transit over TLS.

Payment Data Handling

Deposits and withdrawals via UPI, Paytm and PhonePe are processed through PCI-compliant gateways. We store only the transaction reference number and amount, never your full bank account details or UPI PIN.

Data Retention Period

We keep active account data for as long as your account remains open. After account closure, we retain only what is required by applicable financial record-keeping obligations, then delete the remainder within 90 days.

Requesting Data Changes

You can request a correction to any personal detail — name, email, mobile number — by contacting support. We will verify your identity, make the change, and confirm it in writing within 14 days of your request.

Third-Party Data Sharing

We do not share your personal data with advertisers or data brokers. The only third parties who receive your data are payment processors needed to clear your UPI or PhonePe transactions, and they are bound by their own regulatory obligations.

Switch Through Your Most Common Privacy Questions

Below are the questions we receive most often about how we collect, use and protect your personal data at yy5676. If your question is not covered here, raise a privacy ticket through the Help Centre or email us at [email protected] and we will respond within 72 hours.

We collect your name, email address, date of birth, mobile number and the country you are accessing from. This is the minimum needed to create and verify your account and to process deposits and withdrawals through UPI, Paytm or PhonePe.

No. We store only the transaction reference number and the amount. Your full UPI handle, Paytm wallet password and PhonePe PIN are never transmitted to or stored on our servers — those are handled by the payment gateway directly.

Email [email protected] from your registered email address with the subject line 'Data Access Request'. Include your account ID. We will compile and send your data summary within 14 days of receiving and verifying your request.

Yes. Submit a deletion request via email or the in-account Help Centre. We will delete or anonymise your data within 30 days, retaining only what applicable financial record-keeping law requires us to hold after account closure.

We retain transaction records for the period required by applicable financial regulations. All other personal data — contact details, browsing history on the platform, preference settings — is deleted within 90 days of confirmed account closure.

We do not sell or rent your data to advertisers or data brokers. Data is shared only with payment processors such as UPI rails and PhonePe gateways that need it to clear your transactions, and they are bound by their own data-protection obligations.

Contact our support team via live chat or submit a ticket in the Help Centre. After verifying your identity, we will update your name, email or mobile number and send a written confirmation within 14 days of the verified request.